#73 ~ Solidaire

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"The Search for Great Taste - Ends Here"


Don't make promises you can't keep.

Comments

  1. HishMajMarch 15, 2011 at 8:00 AM

    Boy, they are optimistic.

    Where is it located?

    ReplyDelete
  2. nessreenMarch 15, 2011 at 3:36 PM

    And ambitious!

    It's across from Le Meridien hotel.

    ReplyDelete
  3. Sharifa LeeMarch 15, 2011 at 8:21 PM

    But it doesn't mean they don't have true intentions.. lol

    ReplyDelete
  4. nessreenMarch 15, 2011 at 9:09 PM

    Well, sure, they might have good intentions, but when it comes to such a huge claim from a business, intentions are not nearly good enough.

    We can't make huge promises to customers and then not deliver. That's cheating them of their money.

    The best way to do it is to make honest claims that you know you can act upon. Not outlandish ones.

    It's like if someone promised you that they would never hurt you. Very implausible. Sure, their intentions are good, but if you believed them, you're hurt twice as much when they DO hurt you.

    It's about building trust. How do you trust someone who makes such bold claims, especially ones that are obviously bound to fail? It's like they failed (and hurt) their customers before anything ever happened.

    Don't make promises you can't keep. The people it hurts the most are the ones you have good intentions towards.

    ReplyDelete
  5. Sharifa LeeMarch 15, 2011 at 9:13 PM

    Fair enough, but when you go into a business/ shop or even a relationship expecting it to fail at their promise.. who's being unfair this time? them for being optimistic or you for expecting a failure?

    ReplyDelete
  6. nessreenMarch 15, 2011 at 9:24 PM

    I don't think it's about expecting it to fail. There are such things as outlandish claims. This one is one of them.

    "The Search for Great Taste - Ends Here"

    Taste is subjective. Is it really possible that there is one entity capable of being made of such great taste that every single person or potential customer who experiences it will agree that it is in fact, excellent?

    I went to Solidaire as a customer, and I personally thought it was made with such horrible taste. Granted, I am one person, but I was a customer, and MY search for great taste most definitely did not end there. If anything, it STARTED there.

    I didn't go in with the expectation that it would fail. Why would I? I would be spending my hard-earned money. But their claim failed me.

    It's the same with a relationship. I wouldn't have trusted a person if I had any suspicion that he would lie to me. The very definition of trust means that you expect the relationship to be a success. I was promised something, I believed it because I trusted that person, his promise didn't live up.

    We have to be careful about WHAT we promise. We have to know what we are capable of doing.

    We have to honor our claims. That's very difficult to do when our claims are, to begin with, impossible to achieve.

    ReplyDelete

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